Please read these letters from Sally & Eric’s Clients:
This is our humble attempt to try to put into words our happiness in knowing you: first of all, we used HomeGain because you get an objective viewpoint you can research on your own. Based on the info from web pages, data on homes sold along with certifications and checking on broker licenses, here was a centralized starting point with good background information.
Of the 19 proposals we received, we asked to interview 7 experienced and licensed brokers. Sally and Eric were our 3rd interview and although we were impressed with the credentials and experience of the others, we were certainly "wowed" with Sally and Eric's knowledge. As first-time buyers, we were very naive and surely asked many questions - yet Sally's thoroughness and caring nature made us feel like family members, we were sure she treated all her clients with the same level of patience.
Our experience, though not an easy one, was truly rewarding - Sally and Eric helped us find our dream home! Through their perseverance and integrity, we completely trusted and respected their recommendations, so much so that mom and dad are their next clients! Once again, thanks for all your hard work.
P. and J. Moncaleano
I’ve now been in my home for 5 months, and I wanted to let you know how wonderful it’s been. The house has everything I was looking for, and I continue to be thrilled every time I pull into my driveway.
You were not just a Realtor to me, but a friend as well. You were always easy to communicate with, and you showed a sincere interest in helping me find my dream home.
My parents felt like you treated me like a daughter, which was comforting to them, with them living in another city several hours away. They also were most impressed with your genuine interest in finding me the right home, along with your patience and tenacity through the process.
If I ever need another property, or know of someone looking for a great Realtor, I will certainly call on you.
When we began our search on the internet for our family vacation home in Orlando we started by using a search engine. We were engulfed with so many beautiful properties and we started clicking on them one by one asking for further information.
Eric Martell was one of the property agents that promptly replied to our requests and he and his wife, Sally began their quest of finding us a home. We were doing this long distance, so we would send Sally and Eric the properties that we were interested in and if they were unfamiliar with the property they would personally go and view it for us and send us photos straight away, giving us their professional opinion of the house, neighborhood etc.
In the end as there were too many to choose from I made a personal visit for 2.5 days to Orlando to take in my “short list” of 22 houses being met at the airport by Sally Martell. Sally was very organized, professional and made me feel very comfortable within the first few minutes.
We spent a full 2.5 days together viewing these homes with a fine tooth comb, until I finally decided on one….. Sally and Eric typed up our offer and had me sign it in the car on the way to the airport as not to waste any time and they then electronically sent it to my husband for him to take care of things on his side.
Whilst I was in the air flying back to Canada the offer was in place and being presented to the sellers. Thankfully for us, the offer was accepted and the work began…..
Sally and Eric Martell did not and have not until now missed a thing….. and everything has always been in our interest as the buyer. They have been extremely fair and very professional in all dealings and have gone out of their way in every way, shape and form to make this whole experience a pleasurable one for us. Buying a home is always a stressful time, but when you are doing it from another country it is so comforting to know that you have a perfect pair of estate agents that are working for “You”.
Our home now belongs to us and as we are still in Canada, Sally and Eric have gone beyond their call of duty and over seen things for us until our arrival in 3 weeks time. We know that they will remain friends of ours rather than the “acquaintance” that they started out as and we will definitely be using their professional services again in the future. Re/Max is very lucky to have such dedicated people representing their good name.
Nicola and Graham Archer 6th July 2011